Use case: Local Government & Public Sector
Replace static forms and 30-page PDF surveys with a short AI conversation. Multilingual, voice-first, structured data out. GDPR-compliant and EU-hosted.
Both were built for hub.brussels. You can try them right now, on your phone, in 2 minutes.
A conversation that helps a Brussels-based entrepreneur figure out what support they need, what permits apply, and who to talk to at the region. Built for hub.brussels.
unformal.ai/p/hub-info →
A 4-minute self-assessment that helps a business understand their sustainability posture across energy, mobility, waste, and social impact, with a tailored report at the end.
unformal.ai/p/hub-sustainability →
"I'm running a sustainability self-assessment for local businesses. I want to understand where they stand on energy, mobility, waste, and social impact, and what support they'd need to improve."
Unformal generates the right questions, follow-ups, and adaptive inputs (sliders for scoring, chips for quick selection, voice for open answers). Multilingual out of the box.
Email it, put it on your website, include it in a campaign. Works on any phone, no app install. Citizens can reply in the language they prefer.
Every respondent gets an Echo (structured summary of their answers). Across all respondents, Resonance surfaces the consensus, the divergence, and the themes worth acting on.
| Static form / PDF survey | Unformal | |
|---|---|---|
| Completion rate | ~20-30% on long consultation forms | 80%+ (conversation adapts, respondent can speak) |
| Languages | One form per language, maintained separately | FR / NL / EN / DE in the same Pulse, auto-detected |
| Voice input | Not supported | Citizens can speak their answer, we transcribe and structure it |
| Output data | Free-text blobs, manual coding | Structured Echo per respondent + Resonance across all respondents |
| Time to insight | Weeks of manual analysis | Aggregate patterns visible the moment responses arrive |
| Hosting & compliance | Varies | EU-hosted, GDPR-compliant, data stays in region |
Infrastructure runs in the EU. Citizen data stays in the EU.
Data minimisation by design. Clear retention controls. DPA on request.
FR, NL, EN, DE out of the box. Respondents reply in the language they prefer.
Pay-per-conversation for a pilot. Design-partner engagement with a dedicated workspace, co-designed Pulses, and a 6-month roadmap from €10,000. Full enterprise deployments for regional and federal agencies on request.
Two live examples already serving Brussels. Try one, then we'll build yours.